FAQ — Frequently Asked Questions

Shipping

What are your delivery times in Canada?

Estimated delivery times are:
- Economy: 5 to 10 business days
- Standard: 3 to 7 business days
- Express: 1 to 3 business days

Do you ship to the United States?

Yes! Orders to the United States typically arrive within 5 to 10 business days. Additional delays may occur during customs processing.

When do I get free shipping?

Free shipping is offered on orders of CAD $40 and over

Customs & Duties

Will I have to pay customs fees for orders shipped to the USA?

For orders under USD $800, no customs duties are generally required by US authorities. Above this threshold, fees may apply and are the responsibility of the customer.

Returns & Refunds

What is your return policy?

Please visit our refund policy page for full details.

Orders

How do I track my order?

A confirmation email with your tracking number will be sent as soon as your order has been shipped.

Can I modify or cancel my order?

Contact us as soon as possible at contact@landeaccessories.com. We will do our best to help if the order has not yet been shipped.